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Glo, Airtel expand roaming services

News » Technology/Innovation


Two major telecommunications operators, Globacom and Airtel, have deepened their roaming service offerings to their respective customers.

Glo, which notes it has added over 100 network partners across the world in the last one year, says subscribers to its network on the postpaid platform can now enjoy seamless roaming services in almost every part of the world.

The company said it had interconnectivity arrangements with over 430 partners in 176 countries.

“Thus, Glo is now the network in Nigeria with the largest international postpaid roaming footprint,” the Head of Glo Gateway, Globacom’s international services arm, Steve Stretch, said.

He said Glo had similarly extended its prepaid roaming to more destinations, “as the service is now available in most major destinations where it is partnering over 80 leading networks.”

Stretch noted that among operators on the African continent, Glo’s General Packet Radio Services roaming footprint was one of the largest.

According to him, the service, which enables data roaming for mobile phones, laptops, iPads, BlackBerry and android handsets, is available in 115 countries comprising all major travel destinations.

The GPRS roaming enables the subscriber to access the value added services available on the Glo GPRS technology such as Multimedia Messaging Service and Mobile Internet.

Stretch said that the company’s multi-billion dollar infrastructure, extensive footprint and work force had made Glo Gateway a major force in international telecom business.

He added, “Glo Gateway’s mission is to build strong customer relationships, loyalty and satisfaction by delivering high quality cost-effective international communications services on the African continent and the rest of the world through a state-of-the-art network infrastructure, best in class business practices and its empowered, highly skilled employees.”

Meanwhile, Airtel Nigeria said its roaming package would empower telecoms consumers to connect with business associates, friends and family members at discounted rates.

The telecommunications company said the introduction of the roaming package was in line with its vision of “providing innovative and affordable mobile telephony solutions.”

Dubbed ‘Airtel roam and home’, the bundle plan is designed to provide easy, convenient and affordable services to travellers who roam, offering free incoming calls and discounted roaming tariff by up to 90 per cent.

According to Airtel, the new package is consistent with its vision to be the most loved brand in the daily lives of Nigerians, “empowering telecoms consumers to roam at a discounted rate on 28 selected networks in 26 countries.”

“The bundle is a renewable monthly plan and available in 26 countries including top international destinations such as the United Kingdom, the United States, Canada, India, China, Dubai, South Africa and Israel,” it said in a statement.

The Chief Commercial Officer, Airtel Nigeria, Mr. Maurice Newa, noted that roaming services are often very expensive and complex to activate, “hence the importance of providing convenience and ease to our esteemed customers.”

He said, “Airtel Nigeria clearly understands the lifestyles of its highly valuable customers in Nigeria and we are positioned and able to deliver according to their needs.

“We are keen on contributing to the success of our customers and remain committed to providing unmatched, quality products and services to them. That is one of the reasons why this unique ‘Roam & home’ bundle has been designed as a holistic plan for our customers travelling abroad.”

Article Credit: Punchng

Updated 3 Years ago

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Tags:     Globacom     Airtel     Steve Stretch     Mr. Maurice Newa